Privacy Policy

General

Stratford-upon-Avon Butterfly Farm (The Farm) recognises, respects, and is committed to protecting your online privacy and personal data. This privacy policy is intended to give you confidence in the privacy and security of the Personal Data we obtain from you. We treat all your personal information as confidential and keep any information received on a secure server and are compliant with GDPR.

The Data Protection Act 1998 was replaced May 25th, 2018 by the General Data Protection Regulation (GDPR). GDPR describes how all organisations must collect, handle and store personal information. The new regulation is enforced by the Information Commissioner’s Office, ICO.

By accessing this website, you are consenting to the way information is collected and used, as described within this Privacy Policy. If you do not wish to accept this Privacy Policy please leave this website. We reserve the right to change this policy at any time.

If this Privacy Policy changes we will place an updated version on this web page.

For the purpose of this policy The Farm is the data controller.

 

Personal information

Registration is not required to access this website. When you use the farm’s website we will ask you to input and will collect personal details such as your name, email address, billing address, and delivery address, telephone number, credit card details or other payment information. You may withdraw your consent at any time by emailing us at accounts@butterflyfarm.co.uk. We will delete or destroy personal information within 5 days of receipt of your withdrawal of consent.

We use Google Analytics to collect information about how you interact with our website each time you visit it. This information is not personal information, and we cannot identify who you are e.g., your name or address. We use information collected to ensure our website content is effective and well presented, to allow use of interactive features on our website and to notify you of any changes to our services. We may occasionally use your data, if you have filled out a contact form, to provide you with information about services and goods which may be of interest to you but only if you have provided your consent to do so.
The information collected by Google Analytics is your general location, but not your address, how long you are on our website for, what pages you have visited, what you have searched for to get to our website, how you have got to our website and if you have used Google Maps to get directions to us and your demographic.

PayPal is the online payment gateway for pupae purchases. The Personal Data disclosed is your name, billing address, residential address, email address and payment details, they will only retain, store or use your Personal Data for the purpose of processing your online transaction.

 

Disclosure of personal information

We may provide information about you to our employees and agents in order to administer any accounts, products or services provided to you by The Farm. We will not disclose your information to any third party unless you have consented to such disclosure or where we are required to do so by law. Third parties will not be allowed to use your Personal Data for their own purposes.

Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority.

There are links on our website which will take you to other sites e.g., Facebook. If you click on any of these links and leave our site, we have no control over that other website. Please read the other websites Privacy Policy as it may differ.

 

Security

All security on our Websites is treated seriously. To prevent unauthorised access or disclosure we use up-to date procedures both physical, managerial and electronic, to secure and safeguard the information we collect from this website. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any questions in relation to the Personal Data we may hold about you, or use of that data, please contact us at:

Data Enquiries, The General Manager Stratford-upon-Avon Butterfly Farm, Swan’s Nest Lane, Stratford-upon-Avon, Warwickshire, CV37 7LS or email sales@butterflyfarm.co.uk

 

Policy changes

The Farm reserves the right to change this policy at any time and as and when required. You are advised to check this webpage regularly to view our most recent privacy policy.

 

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. You can either accept or decline cookies, most web browsers will automatically accept them. You can modify your browser settings to not accept cookies. If you decline cookies this may prevent you from taking full advantage of our website. Cookies help analyse web traffic and allow web applications to respond to you as an individual by tailoring its operations to your likes and dislikes by gathering and remembering information about your preferences. To learn more about cookies please visit: https://www.aboutcookies.org.

 

Cookie Policy

The Farm’s Tropical Pupae website uses cookies to optimise the users experience and to make sure content is effective and well presented. 

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

You can either accept or decline cookies, most web browsers will automatically accept them.

You can modify your browser settings to not accept cookies.

If you decline cookies this may prevent you from taking full advantage of our website. Cookies help analyse web traffic and allow web applications to respond to you as an individual by tailoring its operations to your likes and dislikes by gathering and remembering information about your preferences.

To learn more about cookies please visit: https://www.aboutcookies.org.uk/

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